New Student Service Center brings it all together

HOBOKEN, N.J. — For students at Stevens Institute of Technology this fall, navigating through those first-of-the-semester tasks — registering for classes, taking care of financial aid and paying tuition — has become easier and more high-tech.

Stevens now has a new Student Service Center that puts the institute’s financial aid, registrar and student financial services offices all in one convenient location. And with its attractive wood and brushed steel surroundings, the new center looks as high-tech as the services it offers. Located on the first floor of Wesley J. Howe Center, Stevens’ main administration building, the Student Service Center also offers a spectacular view of the Manhattan skyline and Hudson River.

But there’s more: Some Stevens students do not even need to step foot in the new center. This fall, for the first time, students who choose to register online and pay by credit card may take care of all of their business from a distance.

Those who do visit the Student Service Center will find newly trained staff who are more helpful than ever before. According to Maureen Weatherall, vice president for enrollment management at Stevens, all of the staff who work in the center have been cross-trained. For students that means that most questions can be answered by anyone in the center — there’s no more tracking down the right person in separate departments for each question. That saves time and gives students better service, says Weatherall.

Plans for the new center started about a year ago, and construction was completed this summer, with designs by Montalto Massa Architects, PC, of Edison, N.J. In the hallway outside the center, new electronic kiosks with touch-screen technology allow students to view information such as class schedules and financial aid status.

Note to reporters: For a tour of the new Student Service Center, contact Cass Bruton-Ward (see above) or Eric Rosenberg, Director of Information Services, at (201) 216-5491.

About Stevens Institute of Technology

Founded in 1870 and celebrating 140 Years of Innovation, Stevens Institute of Technology, The Innovation University TM , lives at the intersection of industry, academics and research.  The University's students, faculty and partners leverage their collective real-world experience and culture of innovation, research and entrepreneurship to confront global challenges in engineering, science, systems and technology management.

Based in Hoboken, N.J. and with a location in Washington, D.C., Stevens offers baccalaureate, master’s, certificates and doctoral degrees in engineering, the sciences and management, in addition to baccalaureate degrees in business and liberal arts.  Stevens has been recognized by both the US Department of Defense and the Department of Homeland Security as a National Center of Excellence in the areas of systems engineering and port security research. The University has a total enrollment of more than 2,200 undergraduate and 3,700 graduate students with almost 450 faculty. Stevens’ graduate programs have attracted international participation from China, India, Southeast Asia, Europe and Latin America as well as strategic partnerships with industry leaders, governments and other universities around the world.  Additional information may be obtained at www.stevens.edu and www.stevens.edu/press.